Returns & Exchanges Policy

At Outside Store Singapore, we want you to be completely satisfied with your fashion finds, which is why we offer a 14-day return period for all unworn items with original tags. Please ensure your returns meet our quality standards to qualify for a full refund or store credit.

1

Check Eligibility

Ensure your item is in its original condition, unworn, unwashed, and with all brand tags still attached.

2

Submit Request

Log in to our online portal with your order number and email address to initiate a return request and receive a return authorization.

3

Pack and Ship

Securely pack the items in their original packaging and drop them off at any SingPost location or our physical retail store.

4

Receive Refund

Once our team inspects the items, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing